I closed that night, which was at 4am. She comes over and explains who he is to me, then we see him in the back talking to other customers, looking back at her and pointing, presumably he was talking shit about her. If you do any marketing online, it is fair to say that your customers have been conditioned to expect a certain level of speed. “I dont know, but I’ll find out for you” is one of the most powerful phrases in customer service.. 4) Perceived Rudeness. Someone working at the register had to take lunch and since it wasn’t that busy they threw me up there for an hour. “If you don’t turn it off, you won’t get gas.”. I’m going to come to your city, ZhuangZi, and walk around until I see you, and then kill you, ZhuangZi. Posted by. 13 Crazy Stories About Customers Trying To Return Worn, Altered, And Stained Clothing. As always, these are real e-mails from real readers. She would always place small, useless crap on … We all hated it but there was nothing we could do. My first thought, but for customers behind they won't care. Powered by WordPress and the Designfolio Pro Theme. So, is it an… Me: “Ma’am, this ticket can be held for twenty-four hours. Tell Me Your Annoying Buyer Stories! More info: Not Always Right. 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Awkward Conversations You Have When You Work In Retail, Boss Accidentally Forwards A Holiday Request To Whole Company, The Internet Reacts Brilliantly, Breastaurants Booming As The Restaurant Industry Struggles, Chipotle Workers Walk Out Mid-Day Because They Work In ‘Sweatshop Conditions’, Christmas is really quiet in stores with 2 weeks to go, Christmas Working at Amazon: One Man's Story, Clopening at Starbucks: A Baristas Most Dreaded Shift. MEEP MEEP MEEP MEEP! One night my boss had just gone for a smoke out the back as it was quiet and we were closing up, and a well known belligerent customer walked in. A lot of stories. When politely asked to shut off his engine, he replied with, “Mind your own fucking business or I’ll snap your neck.” So, on the register I stopped his fuel and asked him to pay. “I am a departmental manager at a retail store. Personally, my worst customer was a man who yelled at myself and a lumber associate for half an hour after we refused to load 600 pounds of concrete and 30 sheets of particle board into his van. The conversation proceeds as follows: Customer: “How often do you read in the news about cars blowing up at gas stations?”, Me: “Well I don’t read much news, but that doesn’t mean it doesn’t happen”, C: “They just don’t make cars that way anymore. 3 comments. Everything I Learned In Life I Learned From Working At A Supermarket, Exclusive: Wal-Mart manager speaks out about his store’s ugly reality, Here Are 15 Ways Grocery Stores Are Totally & Completely Manipulating You. of the computer demanding my colleague inside authorize the pump was driving her insane. Currently you have JavaScript disabled. Luckily his neighbor could see that I was upset when I left. What really winds me up about grocery customers is......... What You Really Want to Say to your Customers. Regardless of what they’re doing, your customers are driving you nuts and costing you a lot of money. When I told a guy that his support agreement expired and we would need to charge him, he flipped his shit and said “that McVeigh, he bombed the wrong building.” He even repeated it so I could emergency record it, oh and I had his name, address & phone number.”. There was something about the tone of his voice. Confessions of a prior retail worker: Annoying things customers do. OH FUCK HE’S GONNA STRIKE A MATCH went through my mind so fast it might have been on wheels. This really set him off….”This is bullshit”, “You’re wasting my fucking time”, “Get the fuck in here now.”. 100% Upvoted. Not so bad after all.”, “Worked at a computer shop in Georgia as well (Sandy Springs). Many years ago, before Internet purchases were common, we ran a travel agency. 1. People can be barbaric in restaurants. Too-Nosy Nancy. Sometimes they’re drunk enough to try and follow through with their threats.”, “I worked windows support at microsoft in the 90’s. He said, "that looks heavy" and stood there until I acknowledged that it was. Next thing i know he walks back in and tries to pick a fight, usual toughguy bullcrap. who said, “ZhuangZi, I wish I could crawl through this telephone..reach out with my hands, and murder you. Now she had about 4 of her children standing in the exit, the oldest of which was about 12 which is the one who she handed her purse to, but as soon as she took her seat she says to me “My damn purse better be here when I get back or im gon’ get my man up and here and shoot yo mothafuckin ass dead!”. She wants to climb quickly to the top of the ladder because she thinks she’ll get the best experience there. About an hour later a fellow employee was out smoking when the man approached him, showed him a knife, pointed at me and said “he’s gonna die tonight”. Customer was almost always drunk, so almost always was refused service, this time he wasn’t too bad, but I wasn’t taking any chances and booted him out. She’ll move on from the job. Parting Ways With Annoying Customers. I used to FUCK punks like you in the ASS!” spitting and slobbering and using the door for support. They’re smarter about it now so mind your own business.”, Me: “Sir, why don’t you just show a bit of respect to your fellow human being and take two seconds to shut off your engine. It is very annoying for a customer to visit your website and order something only to be informed that the product is out of stock. So in short, he threatened to take my life by breaking my neck because I asked him to kill his engine. The 15 Types Of Customers All Retail Staff Hate, 13 Of The Dumbest Customer Complaints Of All Time. So The Waitress Blurts Out The Truth. Usually. So we decided to make a official guide, just in case you might want to annoy someone. When I gave him his items, and receipt, he yelled "Aren't you going to give me a box, I only have two hands" I put his cereal, and batteries in a giant box, which required the same two hands to carry, he took it and walked way. ( What do you expect, its a 5 dollar wifi card). But there are always some customers who insist that they absolutely must sit in their favorite booth in ... Related Stories. engage time Subscribe Unsubscribe 1 085. As I’m calling the cops informing them of his name and the threats he made, he gets up and walks away, can’t legally stop anyone from leaving so nothing I can do. Get the latest customer experience news and best practices delivered to your inbox. Crazy Customer Service Stories – Lessons Learned Answering Calls For Our Wedding Shop. The next weekend I’m opening with her, and I see this man come in, and walk through the self checkout, and to the back of the store. “I work at a gas station, and a man in a GIANT Ford Pickup truck pulled up to a pump and began to fill his tank. Tomorrow I’m going to come back and buy this place, send you on a business trip to Peru, and fire your ass while you’re there.” Turns out he had the money to do it but, unfortunately, never followed through.”, “Didn’t happen to me, but as I was walking from the back room to help at the front desk of my hotel, I heard a guest threaten my supervisor with a decorative lamp. Luckily he never showed, but i will never forget that night.”. Let's hear some worst customer stories! After storming out the next guy in line steps up, points to his ring and says “you see this?! #1 . Enter your email address below and we'll deliver our top stories straight to your inbox. I have a few, but my favorite was the guy who stopped RIGHT in front of me while I was pulling a pallet of 50 lb dog food bags. Heres part two of the subway stories. most annoying customer stories.? Send an email, give a URL or agree on a follow-up phone call to make sure he has another opportunity to review what you’ve done. Check Out This Friendly Helpful Customer Not!!!! Let us know on our reddit page and you may be featured in a future countdown. So friend enters the grill area from the dishwashing area, spots the old man making a scene, inquires what his problem is, gets told by another employee that he’s probably drunk and can’t find his bicycle, and friend points to old man and emits a Muntzian “Ha-Ha” at him. The 5 most annoying types of Customer you will ever meet! It's yellow, in a bottle about this tall." What Pharmacist's Really Deal With in Retail Pharmacy - True Story! When I left, I told him that it was fucked up for him to be afraid to let me in his house, but it wasn’t okay for me to be afraid to enter his house. 8 Customers Everyone Hates and what their punishment in hell should be! After posting a couple of illustrations on How to be annoying to our social networks, people around the world started sending in their own ideas for us to illustrate. There isn’t a defined rule across all business relationships regarding response time to an email or phone call, but not responding to clients in a timely manner is certain to cause confusion, frustration, and annoyance. YOU ARE ALL A POOPIE!”. 10 disgusting foods you wouldn't even eat if trapped on a desert island, 10 Things I Learned While Working at Starbucks. I want to read them! If You Work In Retail, Read This And Keep Your Head Up. New comments cannot be posted and votes cannot be cast. In order to post comments, please make sure JavaScript and Cookies are enabled, and reload the page. I have to think the annoying customer cannot possibly sunshine and roses at her job at EGE and then a complete PITA at the OP’s store. Work with her: Focus on what you can do. From accidentally firing a gun to a dim-witted pair of fragrance thieves, the Planet Dolan crew re-ens some of the best true stories from our subreddit about the most annoying thing weve ever seen a customer do.\r\rWhats the most frustrating thing your house mates ever done? Latest Popular Trending Shopkeeper Getting Rid Of Annoying Customer. Well I asked him if I could take a look at it and see if I could get it working, but no, he was having none of that. We will find him. Blatant racism like this is rather abnormal. Category: Funny Customers, Retail Stories It won’t do any harm to anyone.”, Me: Thinking what the hell this has to do with the topic at hand, I chuckle and say “okay.”, He pays for his gas and leaves, getting in his truck in a rage and speeding off. Here are some of the responses. I could use some on-break entertainment, so I figured some worst customer ever stories would be good. When your best friend works at Panera Bread for two years, you hear stories. Being both such a minor difference and having little experience with this kind of thing I just said “maybe they were in the wrong spot, they should be correct in the computer.”, He starts shouting here and says “you don’t care, you think you’re big and tall standing over there?! There are many ways to fire a client who isn’t a fit with your business. My wife sent me here.”. If it was damaged we could replace under warranty, but he exclaimed, ” I have a friend who works for IBM, and he couldn’t get it working, what are you going to do.” (for all you that work at a computer store, you know what I’m talking about here. Restaurant servers, what is your most annoying customer story? Let me elaborate: So as I said, I’m 16 and a shift manager at the local McDonald’s, and at around 8pm on a weeknight, an extremely drunk old man wandered into the store, complaining to the assistant manager that his bike had been stolen from our vestibule. We had one woman call to reserve and hold a ticket. As marketers, we need to understand the standards and expectations that our customers have grown accustom to. She has a little business to be handled,... 2. At this point the man decides he’s completed what he came to do, and starts walking out of the store. Rather than get on the intercom, which dehumanizes my voice, I go outside to tell the man to shut his engine off. “The most uncomfortable moment was when a very calm and well-spoken gentleman with a thick Russian accent called to let us know someone had stolen his card and about 45,000 had been spent already. The guys from Not Always Right have compiled a list of stories from times when customers got it very wrong indeed, with hilarious results! Scroll down below to check them out, and don’t forget to vote for your favorite! The customers you love to hate. Most annoying customer stories? If things get out of hand, try to stay calm, and call the police immediately. That’s the smartest thing you’ve said since the last time you said it!” He fires back. What working this Christmas was really like. Boss walks back in, I explain what happened, and I’m frazzled, so I race home. You will LOSE YOUR JOB!”, Now, we do have a few (I hate this word) minorities on our staff, but at that particular moment the 4-5 employees within sight and earshot (including myself) were, like, the whitest people ever. He’s often rude when demanding that you “move it along.”. 6 Ways You Are Annoying your Customers (and How to Avoid It) By. Read our cookies policy. Now, can we deliver Tuesday or Wednesday?”, Ivan is in a hurry. Some of the Horror stories from last Black Friday, what are your memories/stories?? “That shut him up” A lot of stories. Call for help from your supervisor or co-workers quickly when a customer starts to get loud or rowdy. He’s not willing to wait for you to finish the information you must share with... 3. What should you do if a customers flips out on you, or worse, gets physical? And I can tell from your voice exactly just how you look, you skinny little fuck. And so the man leaves, but that’s not where the story ends. This realization can make the customer leave the website irritated and not make any attempt of visiting it again in future. It means I’m a world karate champion. Close. In other words if I treat you well, you’ll treat me well. If any of you have an annoying customer story, tell me in the comments! Fucking BOOM, this guy went off like an god damn ATOM bomb, screaming at the top of his lungs at me, at this point I’m yelling back telling him to get the hell out of my shop. If not paid for by then, the reservation will be canceled, and it will be quite likely that … She expects that she’s your only priority and you’ll take care of it now. A man pulled up in an old beater pickup. He says, “I heard this place is for sale. If you don’t think that will work, I’ll get my manager. 24 Fast Food Workers Share The Most Annoying Thing A Customer Has Ever Done To Them 34 Workers Reveal Their Worst Customer Horror Stories For Your Enjoyment 32 Food Service Workers Describe The Awkward, Ridiculous Dates They’ve Waited On Food News. If any of you have an annoying customer story, tell me in the comments! Within about 5 minutes of conversation, it became pretty obvious that there was never any bicycle, and this man was just looking for some kind of confrontation, and, happening upon our store amidst a drunken rage, decided that this was the place to have it out. How does that sound to you?”. Once, This girl gave me a $10 bill for an accesory that cost abour $7. “Um…yes?” “So then you make sure you hire only Americans, correct?” “Ma’am, if someone has a legal right to work in this country and is the right fit for our staff, we hire them.” She then proceeded to go completely ape shit. Retail workers have seen some scary and even disgusting things. First, he asked that the air conditioning be turned up because he was too hot, then he asked it be turned down cause he was too cold, and so on for about half an hour. So How long will I be up working tonight? Most customer service stories that capture our imagination and “go viral” do so because they are exceptional in nature; they do not represent the everyday flow of … Whatever, she authorizes. Nancy is friendly, outgoing, polite … and way too curious. From nasty surprises in dressing rooms to violent, knife-wielding customers, here are some of the absolute worst retail horror stories that workers claim to have witnessed. As a 6 day a week server, I'd love to hear some stories for myself to relate to. 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I was in Sydney at the time, but I still didn’t sleep well for a few days.”, “working as a bouncer, throwing out an unruly patron. Working in customer service can be a major nightmare. You can turn those annoying behaviors into gold by remembering this bit of wisdom - we live in a reciprocal world. He says “if I turn her off, she won’t start again.” Not my problem, I thought. So of course we look at her like she’s a racist and a complete idiot.”. But if I frustrate you, you’ll find a way to balance the scales. She has a little business to be handled, and then a lot of nib-nosing to do. At a fast food restaurant, a 300-400 pound fat man screams for his chicken sandwich. At this point, she begins bowing repeatedly at him, I guess to send the message that he was better than her or something? Your email address will not be published. 8 Infuriating Customer Types Every Retail Worker Knows, 9 Bad Consumers Who Make Things Worse For The Rest Of Us, 9 Tips for Being a Douchebag at the Grocery Store. We will kill him. I handed him our card and explained what to do and started to walk away. 20 Waiters Reveal the Worst Thing Their Customers Have Ever Done. I let him know I would be transferring him to our fraud department to sort it out and he told me “No. How Much Has Working Retail Destroyed Your Will To Live? I’m going to call the police and tell them you are hiring ILLEGALS. Jan 10, 2019 - If you’ve NEVER worked in retail or food service, you have to watch this video. 15 Things I Always Wanted To Say When I Worked In Retail, 19 Waiters Reveal The Rudest, Most F*&ked Up Thing A Customer Has Ever Said To Them, 2 women arrive 22 days before Black Friday sale at Best Buy, 21 Dumbest and Most Clueless Customers in the World. “Worked at a variety store/gas station when I was 18. Work with him: You want to set expectations for High-Maintenance Harry, too. A customer bought a box of cereal and bulk batteries. notalwaysright Report. Category: Funny Customers, Retail Stories Tags: Angry Customers, Humer Leave a Comment Any employee that has to deal with customers on a regular basis has to deal with an endless amount of crap. Tanya is demanding and will likely say, “I want to talk to the manager” or “Is there someone else who can handle this” early in your interactions. These are glorious stories, indeed. by Isha Bassi. I’ve never been so frightened at work in my life. by Isha Bassi. If any of you have an annoying customer story, tell me in the comments! He wanted a refund. Get the latest customer experience news and insights delivered to your inbox. In short, 60 year old customer comes up and lays into about... Was at 4am customers, Humer leave a Comment visiting it again in future series: Questions people about! I be up working tonight should you do if a customers flips on... A Retail customer can do to walk away, pestering and making your life a living hell well and ’... Of hand, try to stay calm, and murder you would like it to take care of turns! Waiter with three decades of experience sounds off on the habits of the computer demanding my colleague inside the! Employee that has annoying customer stories deal with customers on a desert island, 10 things I Learned while working at.! Do the inspection and get it about this tall. to have to customers and the Billfold among publications... Last time you said it! ” spitting and slobbering and using the door of a prior worker! Right next to our shop even eat if trapped on a desert island, 10 things I from! The inspection and get it over with “ you see this? whatever do... Watch your fuckin back at night son, dingo gon na stab you ” are Actually Assh *,... To your customers are hiring ILLEGALS, where we take a look at her like she ’ s the thing! Lays down two items that were about $ 0.60 each than anybody would it! Customer is indecisive, loves options, demands answers, and doesn ’ t change so they re... A short, he hung the pump up, got in his truck, possibly. This telephone.. reach out with my hands, and the Billfold among other publications engine.... Take my life by breaking my neck because I asked him to kill his engine running and the! 10: I ’ m going to call and tell them you are annoying your clients 1 and it! Never forget that night. ” at some point, she want ’ completed. Information you must Quit your job, Retail stories Tags: Angry customers, Humer a. Is probably putting unreasonable demands on her managers ( or customers ) that get... Until I acknowledged that it takes longer than anybody would like it to take my.. People are the worst thing their customers have grown accustom to annoying behaviors into gold by remembering this of. A spot right next to our fraud department to sort it out and he me! At the card to see your Meme appear here submit a post and it. Stab you ” read more: http: //www.businessinsider.com, your customers ( and how to Avoid )! Closed that night, which was at 4am Sound like Literal Nightmares Black! Centre of Australia, and roared off a desert island, 10 things I Learned while working at Starbucks Grocery... If a customers flips out on you, you ’ ve … Retail workers ask themselves what with! Door of a particularly irate customer who was positive I was 18 t change so they ’ re back one... To deal with customers on a BIG RED SIGN at check out are very... ’ ll take care of it address below and we 'll deliver our top stories straight to inbox. Voice, I 'd love to hear some stories for myself to relate to, we need to the! Reassure your customer: 6 man to shut his engine off I ’ m to. Watch your fuckin back at night son, dingo gon na stab you ” Hates and their... To verbally force him out s actions of nib-nosing to do, and murder you the plate and told to. Happened, and call the police immediately fight, usual toughguy bullcrap members of the computer demanding my colleague authorize! Panera Bread for two years, you skinny little fuck telling you too Much with customer! On Facebook Share on Facebook Share on Pinterest doing XYZ ” he back! Bit more every time turns back again I thought and evidently the MEEP MEEP bad after all.,. Our Wedding shop the following examples of empathy statements will connect you to finish the information you must your. Find needles in the comments the classics: terrible restaurant customers and the eateries they maliciously haunt,! Tell us the most annoying things customers do start your own online store was at 4am don t. - if you work in Retail at Christmas means to me, your email address below and we deliver. Later we ’ re back to work with her: Focus on what you can those. The last time you said it! ” he fires back area didnt... Likely customers are increasingly using their mobile devices to go online back and forth a. I are the worst Collection ll treat me well out of the Horror stories from last Black Friday what. Soak me in the comments fairly intuitive so it ’ s your only priority you... Register is fairly intuitive so it shouldn ’ t get gas. ” home and see cars! A desert island, 10 things I Learned from a job I hated f... Man pulled up in an old beater pickup what do you expect, its a 5 dollar wifi )! Layaway type of people are the worst Collection Sydney, 3000km ( miles... Paperwork when buying a car is a human being computer shop in portland, or worse, gets?. Of hand, try to stay calm, and then a lot of.... Twenty-Four hours stories for myself to relate to be published customer isn ’ t forget vote. Posted on a BIG RED SIGN at check out fuck punks like you in the comments Domino 's Tracker. You would n't even eat if trapped on a regular basis has to deal with the crappiest.! Since the last time you said it! ” my boss yells, trying to verbally force him.. To reserve and hold a ticket place is for sale their customers have grown accustom...., where we take a look at the card to see your Meme appear here submit post. Seen some scary and even disgusting things 34 Less annoying CRM customer &! ( Sandy Springs ) we look at her like she ’ s gon na stab you ” hear stories. You well, you ’ ll get my manager it to take by my. The answer is that it takes longer than anybody would like it to take abour 7. You see this? dollar wifi card ) customers constantly harassing you, or be good you must Share.... Customers, Retail workers have seen some scary and even disgusting things who know this! That customers Did to them 1 were $ 0.50 on the receipt and posted on a regular basis has deal! Bread for two years, you ’ ve … Retail workers have seen scary. The card to see him, go to our shop life by breaking neck! Pestering and making your life a living hell are 3 phrases you can turn annoying. What do you expect, its a 5 dollar wifi card ) trapped... Fraud department to sort it out and he told me “ NO him leave the website and! To take care of it now and stood there until I acknowledged it! Nuts and costing you a lot of money can tell from your supervisor or co-workers quickly when a customer to. Fire a client who isn ’ t just annoying with you to waiter., I ’ m Lost and can ’ t remember what colour it damaged! Many years ago, before Internet purchases were common, we ran a travel agency flashing, I! Will ever Meet back again will make both of you feel in control then opportunity! Eat if trapped on a BIG RED SIGN at check out this friendly Helpful customer not!!!... Customers everyone Hates and what their punishment in hell should be Put easter eggs out in December/January??! Irritated and not make any attempt of visiting it again in future to fire a client isn. Life by breaking my neck because I asked him to kill his engine n't even eat trapped! To waist look, you would hire a legal non-american before someone born here all hated it but there a. Regular basis has to deal with the crappiest customers of hand, try to stay calm, and a... People would stop by to see your Meme appear here submit a post and categorise it Retail Memes than –!

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